Careers at Guava

Communicate directly and openly. We share our thoughts whenever we think it may benefit the company, knowing we will sometimes be wrong, which is totally okay. When others share thoughts, we keep a neutral and curious mind, knowing that open dialogue is critical to decision-making and innovation.

Solve by learning. We are exceptionally curious and learn our way out of any situation where our current knowledge seems limiting. We value learning as one of our most productive behaviors and learn rapidly throughout our entire lives.

Create measurable value. We verify with real measurements whether each incremental action we take actually has the effect we wanted, and modify our actions accordingly.

Act decisively and move quickly. We realize that informed decision making is a continuum and that getting more information is not always helpful to overall progress. Decisions we make are usually correct, and when incorrect they are openly admitted and quickly corrected.

Think from the ground up. We reason using first principles and do not accept any statement as absolute truth, regardless of how authoritative the source, unless we understand every detail leading to that statement and why each detail is true. We never use the word “can’t” unless paired with a first principle that would be violated.

Take ownership. We are self-motivated and take deliberate personal action to make progress rather than merely complaining or waiting on others. We see no fundamental blocks to taking ownership in any situation, regardless of authority or precedent.

Think long term. Our work will provide more impact the longer it lasts in a useful manner and therefore we do not optimize only for short term success. We understand that short term progress is important for long term success and that thinking long term is not an excuse to delay or brainstorm indefinitely.

Provide positive value to humanity. We do not spend our effort on zero sum games or pursuits that do not advance the human race. We understand that a company's revenue and impact in the long term are contingent on this.

Think holistically. We consider the entire customer experience and the success of the entire team when making decisions. We don’t use tunnel vision to optimize only a single metric or build only a single feature. We understand that the real world is an interconnected holistic experience and therefore to succeed in it we must consider all relevant factors.

Have fun. We make our work a fulfilling life experience aside from merely being productive on paper and are not afraid to infuse our personalities or add fun into our work. We help our peers and customers achieve the same. Energy and excitement fuel productivity!