All health resources

Getting Your Records into Guava

June Lawver
June Lawver · June 5, 2025
3 min read · Sources Verified

In this guide, we’ll walk you through how to get your medical records into Guava so that they’re easier to access, search, and share with your care team, wherever you are.

Medical record storage in Guava app
Accessing medical record images in Guava
Digitizing and searching for medical records
What we'll cover:
  1. Connect to your existing patient portals
  2. Upload any paper records, CDs, or files
  3. Manually enter missing info
  4. You’re all set
  5. Next: Connect wearables and medical devices

Learn about how we keep your information secure by following HIPAA, Federal, and US State laws.

1. Connect to your existing patient portals

Many clinics and hospitals use online patient portals to let you access your medical records. If you’re in the US, there are over 60,000 health systems that you can connect to in Guava.

If you’re outside the US, you can still easily get your records into Guava–just skip ahead to step 2.

To connect:

  1. Go to Menu > Data Sources > Health systems
  2. Tap + Health System or Connect Providers
  3. Search for your hospital or clinic’s patient portal
  4. Sign in using your existing portal credentials
Where to access the Guava menu
Syncing patient portals in Guava
Connecting to health systems and EHRs in Guava
Adding provider health systems in Guava for easier health data management

Once connected, Guava will automatically sync your clinical data, such as labs, conditions, medications, and visit summaries, into a consolidated, searchable format.

After signing in to your patient portals, records may take a few minutes to appear. If you don’t see them right away, check back shortly.

Don’t have access to a portal?

If you’ve received care from a hospital or clinic that uses a patient portal but don’t have access to it, call their office and ask how to activate your patient portal. Most providers will provide you with an activation code or link after your initial visit via email or on your post-visit summary, but you may have to request a new code if it’s expired.

You have the legal right to your medical records in most countries, and most offices will help you get access or send them to you directly.

You can also read more here: How to Get Your Medical Records

What if my portal isn’t listed?

If your provider isn’t on Guava’s list, try searching for the larger hospital group or health system that appears on your patient portal. If it still doesn’t show up, it’s possible that it’s not connected to Guava yet.

In the meantime:

2. Upload any paper records, CDs, or files

If your provider doesn’t have an online portal, you’re outside of the US, or if you have physical documents, CDs, or medical record files, you can upload them to Guava manually.

Guava’s built-in record parser will extract health data so you can search, organize, and even flag incorrect information.

To upload records, go to Menu > Data Sources > File Uploads

How to digitize medical records in Guava
Where to import medical records in Guava

If you have a patient portal but it doesn’t connect to Guava, you can try downloading your records as a CCDA or XML file. If this option is available, download the file onto your device and upload it into Guava manually by going to Menu > Data Sources > File Uploads.

If your provider sends you a CD with X-rays, MRIs, or CT scans, you can upload them to Guava on a computer with a CD reader. Find the “DICOM” folder on your CD and drag and drop it into Guava in the box under Upload Files.

If you have paper records, you can take a photo or scan them and upload them as an image or PDF document. Guava’s record parser will extract the information and allow you to view, add notes, or mark things as incorrect.

3. Manually enter missing information

If you don’t have official documentation for something but want it reflected in your medical history, you can still add it in Guava. Just go to the Records tab to include:

4. You’re all set

Once your records are in Guava, you and your provider can view them in one centralized, searchable place under Records.

Pro tip: Guava allows you to mark errors and make corrections to your records, ensuring they’re accurate and up to date. Edit records using the pencil icon.

Digitized medical records in Guava
How to correct inaccurate medical records

See lab data and track biomarkers

Guava extracts and organizes lab data from portals you've synced with and files you’ve uploaded. You can see biomarkers by going to Profile > Biomarkers.

Biomarker data in Guava
Biomarker detail view in Guava

5. Next: Start connecting devices

To get an even more comprehensive view of your health, you can also connect your medical and wearable devices. This includes smartwatches, smart rings, blood pressure cuffs, and continuous glucose monitors from brands like Oura, Withings, Apple, Dexcom, and more.

Sync data from multiple health or fitness devices and apps

To connect your device, go to Menu > Data Sources > Devices & Apps > + Add device or app.

This helps consolidate everything from sleep and movement to vitals and glucose trends in one place.

The bottom line

Whether you're managing a chronic condition, prepping for a specialist visit, or just trying to stay organized, having your complete health history in Guava makes it easier to get the care you need.


More by Guava